Privacy & Cookie Policy

All references to 'Formulate', 'our', 'us', 'our site' or 'we' within this policy are deemed to refer to Formulate Digital, and all other subsidiaries, affiliates, and/or associates of Creative Technologist Ltd.

At Formulate Digital, we respect your concerns about privacy and value the relationship that we have with you. This policy explains how we collect, process and store personal information when you use our website.

Continued use of our site indicates you have read, understood and accepted the latest version of this policy. If you do not agree, please stop using our site immediately.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Data Collection

On a small-scale basis, we may collect, process and use the following categories of personal data about you:

  • Personal data you provide in correspondence with us by phone, e-mail or post, including when you contact us via the 'contact us' form on our site.
  • Any other personal or private information about you that you choose to submit to our site or any of the social media platforms that we operate.
  • Information about your use of our site, including cookie data, clickstream data, browsing history, location data and preferences in relation to direct marketing.

Use of Data

We may collect, use and store the personal data listed above for the following reasons:

  • To operate our business and provide you with services you have requested.
  • To display the content of our site, and any customisations you may select.
  • To verify your identity.
  • To acknowledge, confirm and deal with any enquiries or complaints you may send us.
  • To administer our site and ensure that our site is presented in the most effective manner.
  • To send you communications that you have subscribed to or opted in to receive.
  • To comply with laws and regulations applicable to our business and to respond to requests from public and government authorities.

Data Retention

We will only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting requirements.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

Cookies

What Are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Types of Cookies We Use

Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Performance and Analytics Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting/Retargeting Cookies

These cookies record your visit to our website, the pages you visit, and the links you follow when browsing the internet. We will use this information to make our website and the advertising we show you, both during and after your visit, more relevant to your interests. We may also share this information with third parties for this purpose.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Contact Us

If you have any questions about this privacy and cookie policy, please contact us at: hello@formulatedigital.co.uk